Testimonials & Reviews
West Texas Pain Institute
Pain Management Physicians located in El Paso, TX
West Texas Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 613 reviews with an average rating of 4.76 out of 5 stars. Please read what others are saying about West Texas Pain Institute below, and as always, we would love to collect your feedback.
John H.
Submitted 11/14/24
Everything was awesome. Everyone very professional and knowledgeable. Doctor not in a rush and explained everything in detail. I was in on timely manner. I highly recommend.
James S.
Submitted 11/14/24
Had to wait over two hours to get my shot!
Leticia E.
Submitted 11/14/24
My procedure went well ☺️ Thanks Dr. LIAM
Hortencia C.
Submitted 11/08/24
It was excellent
Paul J.
Submitted 11/07/24
Dr. Lian was great but he three hour wait was a too much I think shouldn't book so many ahead lobby was completely full.
Cecilia R.
Submitted 10/31/24
Seems like they schedule too many patients per day so it's a long waiting period for everyone
Lila B.
Submitted 10/30/24
We have had some problems but over all he is a good doctor! I would recommend him!
Caroline C.
Submitted 10/30/24
Staff is amazing & they tell you step by step what is going to happen. I like being involved with my care. Anyone can get results if you are involved.
Janice C.
Submitted 10/26/24
I really don’t want Dr Kendrick Thomas leaving the practice to go to the East Coast. I’m very sad about that. He’s been a great doctor and I really appreciate him for everything has done for me. I hope to see him on Tuesday at 2:45 in the afternoon on the northeast thank you so very much Doctor Thomas for everything you’ve ever done for me or have did for me and I’ve really appreciated everything, I hope you have safe travels with your family going to your new adventure on the East Coast be safe. Please keep me updated as to what you’re doing in your new practice thank you honey bye-bye
Maria S.
Submitted 10/26/24
My visit with Dr. Thomas was very pleasant. From the moment he walked in the room he was very warm and kind. He explained my care and gave me options in a very honest and sympathetic way. He took his time and I felt very comfortable and taken care of.
Mary M.
Submitted 10/25/24
Awesome service's.
I feel safe in his hands. His staff is knowledgeable,very helpful and kind. Thank you
Salvador G.
Submitted 10/24/24
I have received excellent, professional, and personal service from Dr Raul Lopez, MD and the staff of the West Texas pain management. The relief of my pain due to my condition has reached a stage of manageable comfort.
Esther G.
Submitted 10/19/24
Meet Dr. Lopez and he really gave my mom excellent service.
Craig M.
Submitted 10/19/24
All went well.
Maria A.
Submitted 10/19/24
Everyone was so polite and courteous.
Jose R.
Submitted 10/15/24
Dr Liam was quick to tell me that West TX Pain Mgmt. would not be able to see me as a patient. They are not able to take care of VA patients and they will inform the VA immediately. He also did approve my two prescriptions.
Barbara S.
Submitted 10/09/24
Very kind
Julia R.
Submitted 10/09/24
Good el personal y el doctor llenan las expetativas del paciente
Alberto L.
Submitted 10/07/24
Good listener. Patient and attentive.
Yolanda Z.
Submitted 10/05/24
Dr Lopez is great, the front service is excellent but the practice has a large amount of patients. They need more N.P.s/P.A.s to relieve the load.