Testimonials & Reviews
West Texas Pain Institute
Pain Management Physicians located in El Paso, TX
West Texas Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 623 reviews with an average rating of 4.76 out of 5 stars. Please read what others are saying about West Texas Pain Institute below, and as always, we would love to collect your feedback.
Mary M.
Submitted 10/25/24
Awesome service's.
I feel safe in his hands. His staff is knowledgeable,very helpful and kind. Thank you
Salvador G.
Submitted 10/24/24
I have received excellent, professional, and personal service from Dr Raul Lopez, MD and the staff of the West Texas pain management. The relief of my pain due to my condition has reached a stage of manageable comfort.
Esther G.
Submitted 10/19/24
Meet Dr. Lopez and he really gave my mom excellent service.
Craig M.
Submitted 10/19/24
All went well.
Maria A.
Submitted 10/19/24
Everyone was so polite and courteous.
Jose R.
Submitted 10/15/24
Dr Liam was quick to tell me that West TX Pain Mgmt. would not be able to see me as a patient. They are not able to take care of VA patients and they will inform the VA immediately. He also did approve my two prescriptions.
Barbara S.
Submitted 10/09/24
Very kind
Julia R.
Submitted 10/09/24
Good el personal y el doctor llenan las expetativas del paciente
Alberto L.
Submitted 10/07/24
Good listener. Patient and attentive.
Yolanda Z.
Submitted 10/05/24
Dr Lopez is great, the front service is excellent but the practice has a large amount of patients. They need more N.P.s/P.A.s to relieve the load.
Ana C.
Submitted 10/05/24
Very pleasant visit with Dr Lian.
Highly recommended.
Richard B.
Submitted 10/03/24
Good
Edwin K.
Submitted 09/28/24
Very happy with Dr Lopez; however, i found his Assistant in the exam room to be rather unpleasant.
Jesus Z.
Submitted 09/28/24
Always get the best care can’t put it better then that
Guillermina V.
Submitted 09/28/24
He is very gentle and professional, very friendly, make people feel confident and comfortable, he show his knowledge whit his actions and good managements, he is a wonderful human being!!!
Maria H.
Submitted 09/27/24
Excelent doctor, I will recommend him to family and friends
Angeles M.
Submitted 09/27/24
Professional, caring, excellent service. Thank you!
MARIA LOUISA M.
Submitted 09/25/24
Dr. Lopez and his staff were very professional and very caring. I felt very comfortable and in good hands. I would recommend them to family and friends
Robert A.
Submitted 09/18/24
After reading all the reviews I wish dr lian was my doctor, because dr Martinez is someone to run from, anyways I don't have data on my phone and the clinic does not have Wi-Fi and couldn't do the new sign in requirements, the staff told me that I could not be seen unless I could sign in electronically I told them I couldn't and then they told me that this time they will print the forms and next time I better get a new phone to meet the requirements, sitting there waiting I observed 2 other patients with the same problem, forcing patients to meet your electronic requirements is unlawful, also your doctor is not very understanding of me and my daughter's situation since my daughter has to go where I go, always gives me a very hateful attitude and now had gone out of her way to make my life more miserable by not filling my prescriptions and not keeping up on keeping my reversal from the VA current, this last visit I really wanted to fight back with argument but held my ground because I need my meds for a great quality of life with my daughter, i am tired of the treatment I'm getting and no longer going to hold back, she defendantly makes it clear with her attitude toward me and my daughter everytime I have a appointment arrrrrrrrgh
Armando M.
Submitted 09/16/24
Awesome