Testimonials & Reviews
West Texas Pain Institute
Pain Management Physicians located in El Paso, TX
West Texas Pain Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 613 reviews with an average rating of 4.76 out of 5 stars. Please read what others are saying about West Texas Pain Institute below, and as always, we would love to collect your feedback.
Julieta C.
Submitted 01/24/23
Efficient staff. Very customer oriented. My first time in this office. Total time in office from start to finish: 2 hours which included filling out lots of paperwork, waiting, talking to assistant while she updated my record via the computer and seeing the doctor for about 5 minutes. Dr. Lopez explained everything very well.
Chantilly L.
Submitted 01/23/23
Dr Lopez and his staff are extremely helpful. Their patient care has always been exemplary. The staff speaks with respect and kindness and Dr Lopez treats with compassion and sincere concern. I appreciate that authentic type of care.
Hector D.
Submitted 01/07/23
Yesterday dr Lopez give me an injection in my neck and today I feel better he’s an awesome dr. Thanks to all he’s staff
Jorge C.
Submitted 01/07/23
It was all good, shortest wait time ever.
Maria D.
Submitted 01/06/23
I little bit painfull, but Goodyear results
Margarita S.
Submitted 12/30/22
Very friendly staff , always very helpful and accommodating
Salvador M.
Submitted 12/29/22
Very professional. Very Dr.
Richard K.
Submitted 12/29/22
The experience was good the only problem I had was waiting there almost 2 hours and a little bit to be seen.
Maria R.
Submitted 12/28/22
Awesome dr and staff
Alan S.
Submitted 12/24/22
Awesome
Guadalupe A.
Submitted 12/21/22
Muy bien Gracias me conecto muy bien
Irene C.
Submitted 12/21/22
Feeling better
Angela K.
Submitted 12/17/22
I would give it a five but there’s one lpn that doesn’t give two shits about the Patience and accused me of having miss used my medication before he looked at my chart. Then the fact that I was dropped from pain management because I didn’t have my medication in my system even though mouths Prior I explain I fell down my stairs and the lpn said that was okay but they did not correspond to each other. Kinda sad but I fully understand. Thankfully I stated I wanted to be done with pain management by the start of the new year and that happen. I just think the one lpn needs better bedside manner and they need to communicate better!
Araceli C.
Submitted 12/12/22
Dr. Lopez is always very caring, attentive and professional. He explains everything quite well to put me at ease. His staff is amazing!
Maura V.
Submitted 12/11/22
Great doctors!!!
Jose L.
Submitted 12/10/22
Very professional helpful also caring
Robert L.
Submitted 11/19/22
Wait time to get in is way too long.
Susan D.
Submitted 11/17/22
Staff is very polite and helpful
Leobarda S.
Submitted 11/17/22
Muy amables
Maria M.
Submitted 11/17/22
Very professional and caring. Listens to all details and provides feedback. Very comfortable to talk to. Thank Ms. Martinez for taking care of my needs. Blessings. Also, the staff is very efficient in their work and very concerned.